Padasalai

Privacy Policy

Last Updated: October 9, 2025

1. Introduction

Welcome to Padasalai (“we,” “our,” or “us”). Your privacy is central to everything we build. We understand that students, teachers, and schools trust us with sensitive information — and we treat that trust as a responsibility.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Services”). It also explains your rights and choices regarding that information. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Padasalai is an educational technology platform designed to simplify communication, management, and learning across schools and institutions. We operate from Thoothukudi, Tamil Nadu, India, and comply with applicable Indian data protection laws and best practices inspired by GDPR and COPPA (for children’s data protection).

3. Information We Collect

We collect only the data we truly need to provide a safe, reliable, and personalized experience.

a. Information You Provide

  • Account Details: Name, email address, phone number, and password.
  • School or Institutional Information: School name, contact details, and authorized personnel information (for administrative accounts).
  • Profile Information: Role (e.g., teacher, parent, student) and optional photo or display name.
  • Communications: Any messages, feedback, or inquiries sent to us through our app, email, or support channels.

b. Automatically Collected Information

  • Usage Data: How you interact with our platform (pages viewed, features used, time spent, etc.).
  • Device & Technical Information: IP address, browser type, operating system, app version, and crash logs.
  • Cookies & Tracking Technologies: We use cookies to remember preferences, improve functionality, and analyze engagement. You can manage or disable cookies via your browser settings.

c. Location Data

If you grant permission, we may collect location data to tailor relevant experiences (e.g., regional content or school discovery). You can revoke this permission anytime.

d. Information from Schools or Administrators

Schools using Padasalai may provide data about their students and staff for legitimate educational purposes — for example, uploading student lists or attendance records. We act as a data processor for such data, meaning the school retains ownership and control of that information.

4. How We Use Your Information

We use collected data responsibly, only for lawful educational and operational purposes, including:

  • To provide and improve our Services — account creation, platform functionality, and feature updates.
  • To personalize learning and communication — showing relevant materials or school updates.
  • To ensure platform safety — detecting suspicious activity or policy violations.
  • To communicate with you — account notices, service updates, and customer support.
  • To analyze performance — understanding feature usage to make informed improvements.
  • To comply with legal requirements — retaining records where necessary by law.

We never sell, rent, or trade personal information for marketing or profit.

5. Sharing Your Information

We share your data only when necessary and with trusted parties that meet strict security and confidentiality standards.

a. Service Providers

We use third-party partners for hosting, analytics, payment processing (if applicable), SMS/email notifications, and customer support. All partners are contractually obligated to handle data securely and in accordance with our privacy requirements.

b. Schools and Administrators

If your school uses Padasalai, administrators may access information necessary for school operations (e.g., reports, attendance, and communications). We provide granular access controls to ensure data is shared only within authorized roles.

c. Legal and Regulatory Authorities

We may disclose information when required by law, court order, or to protect our rights, safety, or users.

d. Business Transfers

If we undergo a merger, acquisition, or asset sale, your data may be securely transferred to the new entity, with appropriate notice provided.

6. Data Security

We implement strong security measures to protect your information, including:

  • Encryption: Data is encrypted in transit (SSL/TLS) and at rest.
  • Access Controls: Employee access is strictly limited and monitored.
  • Regular Security Audits: Internal reviews and penetration testing to identify vulnerabilities.
  • Backup & Disaster Recovery: Data is securely backed up to ensure continuity.

Although no system can guarantee 100% protection, we continually enhance our infrastructure to meet or exceed industry standards such as SOC 2, ISO 27001, and GDPR-aligned principles.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it. Users (or schools) may request deletion of their accounts or associated data at any time.

8. Your Rights and Choices

Depending on your region and the nature of your relationship with Padasalai, you may have the following rights:

  • Right to Access: Request a copy of the information we hold about you.
  • Right to Correction: Update inaccurate or incomplete information.
  • Right to Deletion: Request deletion of your data, subject to legal requirements.
  • Right to Withdraw Consent: Opt out of specific data uses (e.g., marketing emails).
  • Right to Data Portability: Receive your data in a structured, machine-readable format.

You can make these requests anytime by emailing support@padasalai.app. We typically respond within 10 working days.

9. Children’s Privacy

Protecting children’s privacy is one of our highest priorities. We do not knowingly collect personal information from children under 13 years without parental or school consent. For school accounts, we rely on the institution to ensure proper parental permissions are obtained. If we discover we have inadvertently collected child data without consent, we will delete it immediately.

10. International Data Transfers

Although we operate primarily in India, some service providers may store or process data in other countries. In such cases, we ensure that appropriate safeguards — such as data processing agreements and standard contractual clauses — are in place to maintain equivalent protection.

11. Policy Updates

We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes. When we do, we will:

  • Update the “Last Updated” date above, and
  • Notify you via email or in-app notice for significant changes.

We encourage you to review this page periodically.

12. Contact Us

If you have any concerns, complaints, or questions about your privacy or this policy, please contact us:

Padasalai
📧 Email: support@padasalai.app
🏢 Address: RedLeaf Softs Private Limited, 4/48-2, Main Bazaar, Puthiamputhur, Thoothukudi – 628 402, India
đź•’ Response Time: Within 10 business days

13. Commitment to Transparency

At Padasalai, we believe privacy is not just a policy — it’s a promise. We will continue to evolve our practices to meet the highest standards of transparency, accountability, and security, ensuring that every student, parent, and educator feels safe using our platform.